breathable. reusable. antibacterial.

Terms of service


1. scope of application

For all orders via our online shop the following AGBs apply.

2. contracting party, conclusion of contract

The contract of sale is concluded with the hipmask UG.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. By clicking on the button "Buy" / "order payable" you place a binding order for the goods contained in the shopping cart. The confirmation of the receipt of your order will be sent together with the acceptance of the order immediately after sending by automated e-mail. With this e-mail confirmation the purchase contract is concluded.

When ordering via our online shop, the ordering process comprises a total of four steps. In the first step you select the desired goods. In the second step, you enter your customer data including billing address and, if necessary, a different delivery address. In the third step you choose the shipping and payment method. In the last step you have the possibility to check all details (e.g. name, address, payment method, ordered items) once again and correct them if necessary before you send us your order by clicking on "Buy now".

All prices are final prices, they contain the legal value added tax.

3. payment

In our shop the following payment methods are available:

  • Paypal
    You pay the invoice amount via the online provider Paypal. You have to be registered there or register first, legitimize with your access data and confirm the payment order to us (exception: guest access). You will receive further instructions during the ordering process. If you choose the payment method Paypal/Paypal Express, 0 percent of the purchase price will be added as costs.

4. pick up by yourself

We only deliver by mail. Unfortunately, it is not possible to pick up the goods yourself.

5. packing station

We do not deliver to packing stations.

6. reservation of proprietary rights

The goods remain our property until full payment is received.

7. revocation instruction

Right of withdrawal

The right of withdrawal does not apply to the following contracts:

  • Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

8. transport damage

If goods with obvious transport damages are delivered, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, you will help us to assert our own claims against the carrier or transport insurance.

9. warranty and guarantees

The statutory liability for defects shall apply. Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

10. contract text storage

We store the contract text and send you the order data and our AGB's by e-mail. You can view and download the AGB's at any time also here on this page.

11. contract language

The languages available for the conclusion of the contract are German and English. In case of discrepancy, the German version shall prevail.

Your hipmask team

Zamdorfer Straße 24A
81677 Munich

Status: 29.05.2020